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Tech Titan

Packages · Support

A named engineering team behind your CRM. Every month.

CRM systems degrade without ownership: automations break silently after a stage rename, new hires never get onboarded, integrations fail quietly, and within a year nobody trusts the numbers. Support is not an add-on to the system — it is how the system stays alive.

Tech Titan support packages give you a named engineering team with defined response times — not a ticket queue. Every plan is delivered by the same people who build our implementations and products.

Essential

For stable portals that need a safety net

  • Troubleshooting: broken automations, sync failures, permission issues
  • Configuration changes: fields, stages, users, simple automation edits
  • Monthly system health review
  • Email support with defined business-day response times

Fixed monthly price, scoped to your portal

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MOST CHOSEN

Growth

For teams actively evolving their CRM

  • Everything in Essential
  • Automation and workflow development each month
  • Report and dashboard changes
  • Integration monitoring with failure investigation
  • User support for your admins and power users
  • Monthly review call with a prioritized improvement list

Fixed monthly price, scoped to your portal

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Scale

For businesses running operations on Bitrix24

  • Everything in Growth
  • Priority same-business-day response for blocking issues
  • API/webhook integration maintenance and enhancements
  • Quarterly architecture review and roadmap
  • New-joiner onboarding sessions
  • Dedicated senior engineer familiar with your system

Fixed monthly price, scoped to your portal

Get my quote

Every tier is delivered by the same engineers who build our implementations and products — pricing is fixed monthly after a short review of your system, never open-ended hourly billing.

Support packages — frequently asked questions

What do support packages cost?

Plans are scoped to your portal's complexity and priced monthly after a short review of your system — a fixed monthly amount, not open-ended hourly billing. Book a free audit call and you will have a number the same week.

Can you support a portal another vendor implemented?

Yes — onboarding starts with a CRM Health Audit that documents structure, automations, and integrations, fixes urgent breakage, and gives support a documented baseline.

Are PortalSync updates part of support?

PortalSync product updates are included with the product itself. Support packages cover your wider system: automations, reports, users, integrations, and changes as your process evolves.

Want your CRM to get better every month, not older?

Book a free audit — we'll review your portal and quote a fixed monthly plan the same week.

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