Support plans
Monthly plans covering troubleshooting, configuration changes, automation adjustments, report updates, and user questions with defined response times.
Service / Support
The CRM keeps working because someone keeps working on it.
In short
Bitrix24 support, CRM admin training, sales team training, automation fine-tuning, reporting support, troubleshooting, SOPs, and adoption guidance from Tech Titan.
CRM systems degrade without ownership: a pipeline gets renamed, an automation silently breaks, new hires never get trained, and within a year the portal is a mess nobody trusts.
Tech Titan provides ongoing Bitrix24 support and structured training so your CRM improves month over month instead of decaying — admin coaching, sales onboarding, automation fine-tuning, report changes, and honest troubleshooting.
What you get
A named team that answers when something breaks
Admins who can manage fields, users, and reports confidently
Sales teams that actually work inside the CRM
Automations reviewed and tuned as your process changes
SOPs so knowledge survives staff turnover
Quarterly reviews that keep the portal aligned with the business
What's included
Admin training
Hands-on training for your CRM administrator: structure, permissions, automation rules, forms, imports, and BI basics.
Sales team training
Role-based sessions: working leads, logging activities, using mobile, WhatsApp etiquette in CRM, and pipeline discipline.
Developer enablement
API and webhook training for your technical team: authentication, methods, batch, events, and safe production practices.
SOP documentation
Written procedures for lead handling, stage definitions, and daily/weekly routines so process survives turnover.
Adoption tracking
Usage and data-quality metrics monitored, with interventions where adoption slips.
Related
Frequently asked questions
Can you support a Bitrix24 portal that someone else implemented?
Yes. We start with a CRM Health Audit to map current structure, automations, and integrations, then take over support with a documented baseline.
Is training online or on-site?
Both. Most training is delivered live online in role-based sessions with recordings. On-site training is available in India and the UAE for team onboarding and go-lives.
What does a typical support plan include?
A monthly hour bank with defined response times covering admin changes, automation fixes, report tweaks, user support, and a monthly review call. Larger scopes (new integrations, new pipelines) are quoted as mini-projects.
Do you offer Bitrix24 training without an implementation project?
Yes — admin, sales, BI Builder, and API/webhook training are available standalone. See our Bitrix24 training resource hub for curriculum outlines.
Ready to make your CRM work like a real business operating system?
Let Tech Titan connect your leads, workflows, automations, communications, and reporting inside one intelligent CRM ecosystem.